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The author, like many of you, is also a "Baby Boomer" and has spent his working life in the recreational vehicle industry. He started camping with his family in the 1950s and went into the RV business in the early '70s. He spent his first few years working as a Customer Service Manager, and later, sold RVs. Over the next twenty years, he moved up to the position of Director of Sales for the largest manufacturer of recreational vehicles in North America. After more than two decades in the industry, he retired and began a career at the retail dealer level - helping customers find the "means to their dreams." Through his many years associating with RV owners, he met many happy and excited ones and many prospective buyers. Unfortunately, over those same years, he also heard many horror stories from disenchanted customers who had suffered nightmarish experiences while trying to find their dream RV. Most of these bad buying experiences could have been avoided if the sales person had been more concerned with the customer's "true needs" instead of trying to sell them the "Special of the Week" for the best commission. Many of the horror stories told to the author by these dissatisfied RV buyers wouldn't have occurred had the customer understood the RV buying process. In other words, they caused their own problems. Unlike buying a car, where there is a wealth of information available - including annual reviews and ratings in magazines like Consumer Reports - the would-be RV owner has a tough time finding quality information. And so it's much easier to fall victim to a bad deal.
       And that's where this guide fits in. If you put into practice the insider knowledge here, you will have a much more positive and rewarding experience. Whether you are just starting out on the RV lifestyle or simply extending the trip as an existing owner, there is much you can learn and profit from by reading this manual.